Refund policy

Plain and short. There are no credits or packs in Seoitz — a plan is the only thing you can buy, so a plan is the only thing there is to refund.

Try it for nothing first

The Free plan costs nothing and is not a trial that ends. Most of the tools are on it. We would rather you proved Seoitz works for you before you pay anything.

Paid plans

Starter and Pro are billed monthly in advance. If you cancel, you keep the plan until the end of the period you have already paid for and you are not charged again. We do not refund the unused part of a month you chose to leave early.

When we do refund in full

If we charged you by mistake, charged you twice, charged you after you cancelled, or the service was unusable for most of a billing period because of a fault on our side — we refund that payment in full. Write to seoitz@grandfieldmedia.com with the invoice number.

How and how long

Refunds go back to the original payment method through Razorpay. We start it within two working days of agreeing it; your bank or card issuer usually takes five to seven working days after that. You get an email when we send it.

If you disagree

Write to seoitz@grandfieldmedia.com or call +91 92479 12081, Monday to Saturday, 10 am to 6 pm IST. A person reads it. If we got it wrong we will say so and fix it.